ClyntoKnowledge

Health rules

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Settings → Account rules → Health rules holds each profile's health weights and Healthy / Watch / At Risk cutoffs, the automatic recompute status with Recompute now, and two newer parts:

  • Credits pace bands on every profile, built-ins included: Under-using below (default 50%) and Ahead of pace above (default 96%) — whole numbers, the first below the second, up to 500. They apply from the next usage recompute.
  • How it works explains, from the rules the product actually uses: how the health score is calculated, how each of the 5 tracks is updated, usage & pace, when everything is computed, and where confirmations happen.

When some active accounts can't be scored on usage, the page says how many have no allowance or no subscription start date, with a link to that list on the Accounts page.