A short glossary | Clynto Knowledge

Term	What it means in Clynto
Profile	A group of accounts run the same way: ARR range, health rules, and its own workflow branch.
Health score	0–100, computed from usage, signals, support, payments, engagement and onboarding.
Signal	A warning sign or opportunity flagged on an account, from a sync or an agent.
Allowance	The credits an account gets per period (weekly, monthly, quarterly or yearly), or Unlimited.
Credits pace	Credits used so far this period against what the account should have used by today.
Journey stage	Where the account is in its lifecycle: Onboarding, Adoption, Steady State or Churned.
Agent	An AI or rules-based worker that reads an account and proposes or takes actions.
Step setting	What a workflow step does with an agent's result: do automatically, needs approval, or just notify.
Workflow	A trigger plus the agents and actions that run when it fires.
Lost	An account that has churned. Automation stops; set it back to Active at any time.
Larry	The AI assistant that can read and (with your confirmation) change your workspace.
Larry Time	Short questions Larry asks when it finds data it can't work without.